Introduction
This Privacy Policy explains how Jump Consulting LLC (“Jump Consulting,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit jumpconsulting.net, sign up for our emails, attend our coaching programs, request a free audit, purchase products, or otherwise interact with us.
Reading this policy is your way of finding out exactly what we do with your data. If you do not agree with anything here, please stop using our website and services.
Data Controller
Jump Consulting LLC
2550 E Rose Garden Lane #73225
Phoenix, AZ 85050
Email: [email protected]
For privacy-related questions, contact [email protected] with “Privacy Request” in the subject line.
What This Policy Covers
This policy applies to personal information we collect through:
- Our website at jumpconsulting.net
- Email forms and lead-magnet sign-ups (newsletter, free audit, freebie downloads, etc.)
- WooCommerce purchases (Mastermind, courses, products)
- Coaching engagements and consultations
- Phone calls, video calls, emails, and DMs with you
- Our podcast and YouTube content (when you submit comments or contact us)
Information We Collect
We collect three types of information.
Personal Data You Give Us Directly
- Name (first name, last name)
- Email address
- Phone number (when provided)
- Mailing address (when you buy something or request shipping)
- Business name and website URL
- Payment information (handled by Stripe — we do not store full card numbers)
- Information you share in coaching calls, emails, or surveys
- Comments on blog posts, podcast episodes, or social posts
Information Collected Automatically
- IP address
- Device type, browser type, operating system
- Referring website
- Pages visited, time on each page, scroll depth
- Cookies and similar tracking technologies (see Cookies section)
- Approximate location (city level, derived from IP)
- Date and time stamps of visits
Information from Third Parties
- Social media data when you interact with our pages or share our content
- Email engagement data (open rates, click rates) from Kit (formerly ConvertKit)
- Analytics data from Google Analytics 4
- Order data from WooCommerce purchases
How We Use Your Information
We use your data to:
- Deliver the audit report, freebie, or product you signed up for
- Send our weekly newsletter and educational emails
- Promote upcoming launches, events, and offers (Jumpstart, Mastermind, courses)
- Improve the website and content based on what visitors find useful
- Personalize your experience based on your interests and behavior
- Comply with our legal, tax, and accounting obligations
- Detect, prevent, and respond to fraud, abuse, or security issues
Legal Basis for Processing (GDPR)
If you are in the European Economic Area or United Kingdom, we rely on the following legal bases:
- Consent — when you explicitly opt in (email subscriptions, lead magnets)
- Contract — to deliver products or services you have purchased
- Legitimate interest — to improve our services, protect against fraud, and market to existing customers
- Legal obligation — to comply with tax, accounting, or other legal requirements
How Your Information Is Shared
We do not sell your personal information.
We share it only with the following service providers (“sub-processors”), each of which is contractually bound to use your data only for the services we hire them for:
Email and Marketing
- Kit (formerly ConvertKit) — email service provider for newsletters, audit delivery, and lead magnets. Stores subscriber email, name, and engagement data. Privacy policy: kit.com/privacy
- Site Mailer — transactional email delivery (order confirmations, password resets, etc.)
Payments
- Stripe — payment processing for all purchases. Stripe stores your payment method directly; we never see full card numbers. Privacy policy: stripe.com/privacy
E-Commerce and Orders
- WooCommerce — order management software embedded in our website
Analytics
- Google Analytics 4 — anonymous traffic analytics. Privacy policy: policies.google.com/privacy
Hosting, Infrastructure, and Backups
- SiteGround — web hosting provider (US data centers); also handles daily encrypted backups stored offsite. Privacy policy: siteground.com/privacy
- Cloudflare — content delivery network and security layer. Privacy policy: cloudflare.com/privacypolicy
Spam and Security
- Akismet — comment spam filtering
- Cloudflare Turnstile — bot detection (CAPTCHA-style)
- Defender Security — login and security hardening
- WP Activity Log — administrative activity logging
Integrations
- Zapier — connects our tools to share data automatically (only with explicit configuration)
We may also share your information when legally required (subpoena, court order, regulatory request) or to protect our rights, property, or the safety of others.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies. You can disable cookies in your browser at any time, though some site features may stop working.
Strictly Necessary Cookies
Required for the site to function (login, cart, checkout). These cannot be disabled.
Analytics Cookies
Used by Google Analytics 4 to understand how visitors use the site. They help us improve content and fix usability problems.
Functional Cookies
Remember your preferences (language, login state, recent products viewed).
Marketing and Advertising Cookies
Our site has the Meta (Facebook) Pixel installed. We are not actively running paid Facebook ads, but the Pixel may collect visitor behavior data while installed. You can opt out of personalized Meta advertising at facebook.com/help/568137493302217 or industry-wide at optout.aboutads.info.
Email Marketing and Consent
When you submit a form on our website (including the free SEO + AIO audit, freebie downloads, or general newsletter signup), you are consenting to receive emails from Jump Consulting LLC.
Some forms may also send you a confirmation email asking you to confirm your subscription before you are added to our list. Whether or not a confirmation step is required, your form submission constitutes your consent to receive emails from us.
You can unsubscribe at any time via the link at the bottom of every email, or by replying with “UNSUBSCRIBE.” Unsubscribing removes you from marketing emails. We may still send you transactional emails (order confirmations, course access, etc.) if you remain a customer.
Free Audits and Lead Magnets
When you request the free SEO + AIO audit (or any free download or lead magnet) on jumpconsulting.net, we collect your name and email. We use this information to:
- Deliver the audit, download, or content you requested
- Add you to our marketing email list (per the consent on the form)
- Track which lead magnets are most valuable to our audience
Your audit responses and any business information you share with us are kept confidential and used solely to prepare your custom audit. We do not share, sell, or publish any specific information about your business without your written permission.
Your Rights
Your privacy rights depend on where you live. The most common rights are:
- Right to know what data we have about you
- Right to access a copy of your data
- Right to correct inaccurate data
- Right to delete your data (“right to be forgotten”)
- Right to opt out of marketing emails
- Right to file a complaint with a data protection authority
To exercise any of these rights, email [email protected] with “Privacy Request” in the subject line. We will respond within 30 days (or sooner where required by law).
European Economic Area / United Kingdom (GDPR)
If you are in the EEA or UK, you have additional rights:
- Right to data portability — receive your data in a portable format
- Right to restrict or object to processing
- Right to withdraw consent at any time
- Right to file a complaint with your local data protection authority
California (CCPA / CPRA)
If you are a California resident, you have:
- Right to know what personal information we collect, use, share, and sell
- Right to delete your personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of your personal information
- Right to limit use of sensitive personal information
- Right to non-discrimination for exercising these rights
Jump Consulting LLC does NOT sell your personal information. We share data only with the sub-processors described above. To exercise California rights, email [email protected].
Other US States with Comprehensive Privacy Laws
If you live in Colorado (CPA), Connecticut (CTDPA), Delaware, Florida (FDBR), Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas (TDPSA), Utah (UCPA), or Virginia (VCDPA), you have rights similar to the universal list above. To exercise them, email [email protected].
Verifying Your Identity
Before responding to a privacy request, we may need to verify your identity. We typically do this by asking you to confirm your email address and other information you have previously provided.
Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact [email protected] and we will delete it.
International Data Transfers
Jump Consulting LLC is based in the United States. If you are accessing our services from outside the US, your data may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.
Where we transfer EU/UK data to the US, we rely on Standard Contractual Clauses where applicable.
Data Security
We use commercially reasonable safeguards to protect your data, including:
- HTTPS encryption on all pages
- Daily encrypted backups stored offsite by SiteGround
- Cloudflare security layer (bot protection, DDoS mitigation, Turnstile CAPTCHA)
- Limited contractor access on a need-to-know basis
- Server-level malware scanning and login hardening (Defender Security)
No security system is 100% secure. While we work to protect your data, we cannot guarantee absolute security. If we discover a data breach affecting your personal information, we will notify you and the appropriate authorities as required by law.
Data Retention
We keep your personal data only as long as reasonably needed to:
- Deliver our services and content to you
- Comply with our legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
Specifically:
- Email subscribers: retained until you unsubscribe.
- Customer order data: retained as long as required by tax and accounting law (typically up to 7 years).
- Analytics data: retained per Google Analytics defaults.
We do not retain notes or recordings from coaching calls. You can request deletion of your data at any time, subject to our legal retention obligations.
Third-Party Links
Our website may link to third-party sites (other coaches’ websites, software tools, social media, etc.). We are not responsible for the privacy practices of those third parties. Read their privacy policies before sharing data with them.
Changes to This Privacy Policy
We may update this policy from time to time. The “Effective Date” at the top reflects the most recent update. Material changes will be communicated via email to active subscribers and a notice on our website.
How to Contact Us
Privacy questions, requests, and concerns:
- Email: [email protected]
- Subject line: “Privacy Request”
- Mail: Jump Consulting LLC, 2550 E Rose Garden Lane #73225, Phoenix, AZ 85050
We aim to respond within 5 business days for general questions and within 30 days for formal data requests.