Because You Get To... Pet Business Lessons and Blessings

Do you see business challenges as crushing obstacles or opportunities for growth and life lessons? As a scaling entrepreneur, how you answer that question determines your future success.

In this week’s episode of Bella in Your Business, I vulnerably share my own journey from fighting daily fires to embracing each problem as a privilege. You’ll hear how I turned the “mom guilt” of teaching my daughter to tie her shoes into an analogy for investing in employees during growing pains.

I used to dread the inevitable hires who didn’t work out or the clients complaining over delayed orders. Now I get excited over these chances to improve. As one listener told me, “Bella taught me that struggles mean you actually have a real business!”

Through candid personal lessons, I explain how my childhood traumas shaped an overwhelming fight-or-flight reaction to upset customers. You’ll learn how I navigated my own therapy and self-work so I could lead my team through challenges with empathy.

Beyond mindset, you’ll hear tangible tips for goal-setting, productivity hacks for overwhelmed entrepreneurs, and my favorite modalities for mental health. I explain the brain science behind how building new neural pathways leads to conflict management breakthroughs.

If you ever feel crushed under the weight of hiring, retention, and service issues, this episode provides an uplifting model for personal lessons and company growth. Tune in to begin transforming problems into progress!

Topics & Key Points:

Overcome challenges
Business problems and personal growth
Conflict management
Managing business problems

Timestamps:

[4:17] Employee issues and overcoming challenges
[8:44] Business problems and personal growth
[13:36] Personal growth and conflict management
[17:21] Managing business problems

Notable Quotes:

[3:01] “The person that is working by themselves, overwhelmed wishing and hoping that they had the courage or the know how to go out there and get employees is wishing that they had your problems? Right? ”

[9:14] “Stay positive, you get to have these problems. And just because it didn’t work that way, doesn’t mean that it doesn’t work. Okay? Again, going on to all the problems, you get all the problems come to you. ”

[15:39] “Conflict Management, we will have it in our business no matter what, whether it’s with an employee, it’s with a client, it’s with a service provider. Conflict Management is something that we all need to do. And I think that a lot of the world you know, it’s it’s fight or flight, it’s, it’s we go on attack, or we just avoid it. And long term. It’s not good. It’s not good”

Resources:

Connect with Bella

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If you liked this episode, please head on over to iTunes and leave a five-star rating and review. Every single review helps get this community bigger, stronger, and better. It gets other jumpers just like you into the community. Always remember when life gets down, Always Keep Jumping.

Transcript:

Welcome to another episode of Bella in Your Business. My name is Bella Vasta, from Jump Consulting, and I am here today to give you a Bella Butt Kicking, I was kind of thinking about something the other day and one of the best parts of having amazing people in your life is that you can sit there and think about, you know, or have conversations that are just on a different level. Your conversations go from saying things like, oh my gosh, I can’t believe this client. And it’s so terrible. And, you know, oh, I can’t believe this happened. And what were they thinking? And why did they say that? And they said that word and you know all of this. nitpicking, right? Or, you know, when things rub us the wrong way, there’s a deeper reason for that. If you go deeper, and you figure that out, so much is unveiled. And as I was chatting with my friend about a topic similar to that, it kind of occurred to me that we get to have these problems. And it’s a good thing.

Like, you get to do it, you get to have the employee issues, you get to have the tech problems in your business, you get to have all the problems from everyone come to you. You get to have clients asking you questions, you get to have the challenge of personal growth, to make your business better, you get to do all of these things. It’s a blessing. And a lesson for you, if you let it be. And I want to talk about that today. Because I think just a simple perspective switch can help you a lot. It can be the difference between something pushing you down and holding you down. And feeling like the world is just clobbering you to something that is uplifting you or it’s letting you grow out of the turmoil that you’re in. It’s perspective, the only thing that we can change is our thoughts and our perspective. And let me also remind you, if no one’s ever told you, our brains, don’t know the difference between reality. And what the thoughts are in our head, what we think our brain knows, it doesn’t know the difference. So if you’re constantly telling yourself, let’s say, I’m a banana, I’m a banana, I’m a banana, I’m a banana. I mean, this is like a really silly example, your brain is gonna start thinking that you’re a banana. And so when we can be conscious of our thoughts, everything can change. So yes, you get the employee issues. But isn’t it a great problem to have? The person that is working by themselves, overwhelmed wishing and hoping that they had the courage or the know-how to go out there and get employees is wishing that they had your problems? Right? I always like to joke about things sometimes. And I always say if like, you’re in my inner circle, you’ll hear me say, first world problems, you know, oh, the cleaning lady is not showing up on time? Well, I’m not gonna get too bent out of shape about that, because I’m excited that I have a cleaning lady. Okay. Or, you know, I’m really cold, you know? Well, I’m really glad that I have a house to put over my head. And I’m not living in some, you know, desolate area, malnourished, and with no shelter, right? So everything can always kind of come back.

So yeah, you have your employee issues. You can’t find employees or you don’t like the employees you have, or you’re not sure about how to go about, you know, promoting them, or they feel like they’re always asking you questions. Well, the one thing that can solve all this stuff is systems, you know, you got to always ask yourself, Am I solving the same problem over and over again? Because then it’s on you? Or are we going to try it again, just a different way? Because sometimes things do work. It just doesn’t work that way. Right? And I think actually, that right there. And I’ve made graphics on that before. It’s so true in our industry, and it’s so true with your mindset because sometimes people get so frustrated by something like, That doesn’t work. It’s like no, you don’t work, or it does work and it works for many other people. It just doesn’t work the way that you’re doing it. And so if you can step outside of yourself long enough to realize that so many things can change with your employee issues. A lot of people hate having employees well, why is it that many of my clients, and I’m gonna say many I’m not exaggerating, are doing great at it? why? It’s because they had the same challenges that the person who has challenges hiring or keeping people, or keeping them motivated or promoting them or getting a good company culture, they’ve had all those problems. But what they did is they kept telling themselves, it’s not working this way, it’s not working this way, I got to do it again, I got to do it again. But I’m not going to make the same mistakes mistake I made last time. It’s not gonna work perfectly out of the gate,, as I say this, I kind of think of my daughter, we have been trying to teach her to tie her shoes for a year and a half. And she technically knows how to do it. But she gets frustrated, sometimes she gets frustrated, and she was gone, it’s not working. And I’m like, it is too hard. I’m gonna go, baby, you can do hard things. But mom, I’m like, I know. I know. Because I feel like that sometimes when it comes to certain things as well, when it comes to the backend of my website, it’s hard. I don’t want to do it. And, but you know what, I have a website. And it works. Because I have a team around me.

I’m kind of going off-topic here a little bit. But getting back to employee issues, you know, when you can solve your regular problems, like having a hiring system like Jaz HR, where you can get people through a six to eight-point hiring funnel in a couple of days, and then get them onboarded and trained, all within a week. Time is money. And that keeps people you know, from ghosting you that also keeps people excited about your company that also gives people a real clear sense that you know what you’re doing, and you’re a professional and they can trust you. And they can trust the training and they can trust that they’re going to get their pet their paycheck, and they can trust that they’re going to have the support of you, and they can trust that they’re going to have stability in their new employment with you. Okay, so, yes, you get to have employee issues, because you dare to have employees, and you get to keep having bigger and bigger challenges with employees. Okay, I got a couple of employees, okay, now your biggest challenge is, alright, now I need a manager, okay, now, I need a client relations person. Okay, now I need more internal people, you know, it’s just your, your get-to is going to keep upgrading. And I want you to remember that it is a blessing that you have, and not to get knocked down and stay down on it always keep jumping, you guys, you get to have those tech problems. It’s because you’re growing, I get to have those website issues because I’ve got over 500 blogs out there. And I’ve got almost 400 podcast episodes. Do you know that that alone means that I’ve got a minimum of 900 pages on my website? What? Yeah, so naturally, when last year I went to upgrade after I was hijacked, which you guys know about. When I finally found Bobby with Cigna marketing, they took it over naturally. I’m gonna keep having things pop up. But I’m with a great team that will help me with my freakout moments because it is emotional. But I’m also really happy that I get to have those problems. I get to have challenges with Zapier, dubsado, Gmail, or whatever it is that I’m using because I have a business with a flow of customers who want me to help them. And I need this technology to do it. I get to do all of those things and set up my best Olivia Pope voice right there.

If you didn’t catch on to that, you know, like and so if you have tech problems, then what are the biggest things you can hire someone, maybe the first, second, third, fourth fifth person you hire is not the prince charming is not the, the fairy godmother. It’s not the person that’s going to do it. But you know what? Stay positive, you get to have these problems. And just because it didn’t work that way, doesn’t mean that it doesn’t work. Okay? Again, going on to all the problems, you get all the problems that come to you. I always say like a business, especially like once it gets going, it’s kind of like a teenager doesn’t necessarily need you all the time. It can kind of run on its own, especially when you’ve got the systems down and the workflows. However, when it gets in a car accident, or it needs money, it’s coming to you. Most of the time the problems are coming to you. And so yeah, now you have to, you know, make those big decisions. But you can also solve it systematically. You could tell your office manager Hey, you know what, you can solve any client problem Up to $100 refund after that loot man, you know, you have the discretion you can put in, okay, we have an irate client. I had a client this week about this. She had a client that was unhappy with something that happened at a service. And then we talked about how she could, you know, solve it. And I was so proud of her, because of her growth mindset mindset, okay, and how can I put this into an SOP for when I do have an office manager one day? How can I break down the problem-solving into steps and things to consider and check? That is beautiful. So yes, you get to have all the problems because you have clients, and you have employees, that naturally, you’re not perfect, things are going to happen, conflict is going to arise, you get to have all the problems come to you, that is a blessing because then you get to decide how you are going to solve those problems. That’s exciting. Because you can choose to do it any way that you want. It is completely up to you, which some people could get, like really overwhelmed by they could feel, you know, just just like there’s 100-pound weight on their chest or something. And that kind of leads me to another section of this is that, well, why do you feel that way? I remember when I first started my company, anytime that a client was not happy, for whatever reason whether it was legit or not. The minute a client was unhappy with me, my entire body started freezing up and tingling. And I felt this pit in my stomach. And I just like short, labored breath. And it was just like, I didn’t I didn’t know, I didn’t know what that was back then. Right? I just knew that I felt a funky way.

Now. I know that that was a trauma response from my past. I’m very open about all of this, you guys. And my parents and I are amazing now but you know, I had a loud Italian father, right? We weren’t all about like, talking about our emotions when we were little. And I was born in 1982. As you all know, if you’ve listened to this podcast, so parenting was just a little different back then. And I instantly with clients, if something was not in a positive light, I felt and I didn’t know this at the time. But I felt like a little girl who was in trouble. And I felt all that guilt and that shame and that fear. My body reacted and it was really hard for me to express let alone show up professionally. In my business that was probably one of the first three lessons that I learned. And I didn’t learn I didn’t understand at the time because I was so young and innocent. I didn’t realize that my business was going to make me look at who I was as a person and decide what I wanted to work on. Who didn’t feel good? Why didn’t that feel good? What? What is being triggered inside of me and do I want to believe whatever voice is that trigger is telling me? I see it happen online and in the Facebook groups all the time. And people are just getting triggered left and right. Not I don’t think a lot of them realize it. But they’re acting a fool. Or they’re Oh, no, you didn’t kind of attitude, right? And that’s why you get to decide if you want to use that as a catapult to help you in personal development. That’s where you get to decide, ooh, you know what, I’m not good on boundaries. I just realized that the client and the employee just steamrolled me and that didn’t feel good. Hmm. Let me listen to some podcasts on boundaries. Let me let me read a book or listen to a book. Let me dive into learning a little bit more about that topic as I go about my day.

When you realize that what’s challenging you in your business is personal to you something personal that you have to work on. Your business is literally like standing in front of a mirror of yourself. If no one’s ever told you that I am so excited that I get to be the first person. But whatever you struggle with in your business, is what you struggle with personally. And once you understand that, once I understood that, so much unlocked, every problem that I get to deal with all of a sudden became What can I do to fix this? Or solve this inside of myself? What was my responsibility in this? How could I have shown up differently? How could I have thought about this differently? How could I have have have been a better leader? And what prevented me from showing up in the best way possible? And that, my friends difficult, you have to put your ego aside, you have to be self-critical, you have to examine what is, you know, a thorn inside of you that’s brushing up that’s hurting. When different situations come up. Conflict Management will have it in our business no matter what, whether it’s with an employee, it’s with a client, it’s with a service provider. Conflict Management is something that we all need to do. And I think that a lot of the world you know, it’s it’s fight or flight, it’s, it’s we go on attack, or we just avoid it. And long-term. It’s not good. It’s not good. And so therapy, there’s so many different kinds of therapy modalities, meditation, hypnosis, all these things. I’ve thought I’ve talked about him on the podcast, and I know some of you are just joining us fresh and new now.

So I will, I’ll reshare here, I mean, two apps that I use almost daily, on my phone, our brain. fm, which is this cool neuro binary beat where you can do it for creativity, you can do it for you know, deep study, you can do it for sleep. And I interviewed the CEO, at the very beginning of the podcast, back in like probably the 30th episode or something. And it was shown, it’s been proven, I think, is 30 or 40%, I forget to increase productivity, because of what it does to your brainwaves. And then the other brain tap is it’s this neuro duel, dual voice, and both different ears. And there are so many topics. And I listen to it when I go to bed. And they’re like, 20 minutes each, and I’m always out within the first 510 minutes. It’s like, it’s, it’s like crack. Like, I can’t even tell you now, you guys know me, you know me, you know how energetic I am, you know how much of an extrovert I am. You know how, if you’ve coached with me, you see how my brain works once it gets on a brainstorm, and I get excited. And I just keep thinking about all these ideas. I’m a big visionary. So you can only imagine how loud my head is at night. Yeah, I understand those of you who lay awake at night thinking, and I challenge you to grab one of those apps, but I think Brain Tap is better than the other one. I mean, like that one’s like, you know, the heavy hitter. But you know, having a business, does cause you sometimes to lay awake at night, wondering, oh my gosh, tomorrow, I hope all five of my employees show up. Because if one of them doesn’t, we’re screwed. I literally will physically cannot do all the visits, because I don’t have any room for anyone to be sick. Right? You’re thinking all these things at night. But you get to. And then you get to choose how you live with that every day in your life. You get to have the client questions, you get to have the challenge of personal growth, you get to have the problems, the tech problems, the employee issues, you get to it’s all a blessing.

How are you going to walk around with it? How what are you going to do with it? That’s where habits and behaviors come we did podcasts all on habits and behaviors, too. That’s where there’s mental fortitude comes from. It also comes back to Okay, so what are your goals? What are your goals? And so when you’re overwhelmed, and you’re overwhelmed with the problems, okay? What solution is going to get me the fastest to my goals? It’s really difficult at first, to difficult these habits and behaviors and stay focused on your goals and your vision. It’s very difficult. And it’s just like weights. That’s why you start with the two-pound weights. You’re just lifting a little two-pound weight. And one day, you’ll be up to 25. But you’ll get there gradually. You don’t just start on 25-pound weights. Are you kidding me? It sets you up for disaster. So why would we ever do that when we’re getting to deal with all this business stuff? So the next time that you are sitting there and you’re like, Oh my God, this phone or this email or this employee or this contractor, or whatever it might be, and you want to get in a ho-hum er who he whore in an oh no, woe is me kind of attitude. I want you to remember this episode. I want you to remember, that I get to have these problems. And it is a blessing. Because I’ll tell you it certainly is. And you’re the only one who’s going to rob yourself of the blessing by not realizing the lesson.

Yeah, you guys, this has been another episode of Bella and your business. I’m gonna leave it right there. Right there. I want to know what you think of this episode. I can already picture a couple of you DMing me on Instagram like you do. Or maybe putting it on repeat hopefully because I’m not saying that egotistically I’m saying that from a place of I don’t teach what I don’t know or what I haven’t learned. And that right there is something so important for getting through the tough times for getting through the rut. I said I was gonna leave it there. I will leave it there you guys. This has been another episode of Bella in your business. Please remember that when life gets you down. Always. Keep jumping by now

Because You Get To… Pet Business Lessons and Blessings / Ep. 380